FAQs

Welcome to the Fat Piranha Ltd online store! We are excited to introduce you to our wide range of top-quality products, which include sporting goods, home and garden items, gear, and apparel. All our products are offered at highly competitive prices, ensuring exceptional value for our customers. Our primary objective is to provide outstanding customer service and ensure that your shopping experience is enjoyable and satisfying.

At Fat Piranha Ltd, we prioritize the protection of your personal information and respect your privacy. Our privacy policy aims to address the most commonly asked questions regarding our data collection, usage, and protection practices.

Do we share your personal information with third parties?
Occasionally, we may need to share your personal information with third-party service providers to facilitate website operations, conduct business activities, or deliver services on our behalf. However, we want to assure you that we only collaborate with reputable service providers who prioritize the protection of your privacy. Moreover, we may disclose personal information if legally obligated to do so. Rest assured, we comply with all applicable laws and regulations and only share personal information to the extent required by law.

How can you access, update, or delete your personal information?
If you are a resident of the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). We only process your personal information when we have a lawful basis to do so, which may include your consent, the performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to withdraw your consent for us to process your personal information at any time. We are fully committed to safeguarding your privacy and ensuring the security of your personal data. If you have any concerns or questions about our privacy policy or how we handle your personal information, please feel free to contact us.

How do we use your personal information?
At Fat Piranha Ltd, we collect personal information with the sole purpose of providing our services, maintaining effective communication with you, processing payments securely, and enhancing our offerings. We assure you that we do not employ or share your personal information for any other purposes. Your data’s security is our top priority, and we take all necessary precautions to protect it from unauthorized access or disclosure. We strictly adhere to all applicable privacy laws and regulations, and we handle your personal information with utmost confidentiality. If you have any inquiries or concerns about how we use your personal information, please feel free to reach out to us.

What personal information do we collect?
We may collect various types of personal data from our users or customers, including but not limited to names, email addresses, physical mailing addresses, phone numbers, payment details, and website browsing behavior. We gather this information to provide our services, communicate effectively with you, process payments securely, and enhance our overall offerings. However, we only collect information that is necessary for these purposes and always with your explicit consent.

What are cookies, and how do we use them?
At Fat Piranha Ltd, we utilize cookies to enhance your browsing experience and provide you with personalized content. These small files enable us to remember your preferences, analyze your behavior on our website, and improve our services. Rest assured that our use of cookies strictly adheres to industry standards and regulations governing data privacy and security. If you prefer not to use cookies, you have the option to disable them in your browser settings. However, please note that this may impact the functionality of our website and limit your access to certain features.

Our security measures include:

  • Data encryption: We employ advanced encryption techniques to protect your data both during transit and while it is stored.
  • Access controls: We have strict access controls in place, ensuring that only authorized personnel such as employees, contractors, and agents who require the information to fulfill their duties can access your personal information.
  • Regular security assessments: We conduct frequent security assessments and reviews to identify and address any potential vulnerabilities in our systems, ensuring that your data remains safe and secure.
  • Employee training: We provide regular training to our staff to ensure they understand the importance of data protection and are equipped with the knowledge to handle personal information securely.

We take your privacy seriously and are dedicated to continuously reviewing and updating our security practices to meet the highest standards of data protection. If you have any questions or concerns about how we protect your personal information, please don’t hesitate to contact us using the information provided in this policy.

How can you control cookies?
Cookies play a crucial role in enhancing your browsing experience on our website. These small text files are placed on your device when you visit our website and help us provide personalized content and services.
If you wish to control or delete cookies, you can adjust your browser settings accordingly. Please note that disabling cookies may limit your access to certain features or content on our website.
We recommend reviewing your browser’s help section or visiting websites such as aboutcookies.org for detailed instructions on managing

How do we protect your personal information?
At Fat Piranha Ltd, we prioritize the protection and security of your personal information. We have implemented a comprehensive range of technical and organizational measures to safeguard your data and prevent unauthorized access, modification, disclosure, or destruction.
We maintain a robust security framework that includes advanced encryption techniques to protect your data both during transit and at rest. Additionally, we have strict access controls in place, ensuring that only authorized personnel with a legitimate need can access your personal information.
To stay ahead of potential vulnerabilities, we conduct regular security assessments and reviews. This helps us identify and address any weaknesses in our systems promptly, ensuring that your information remains safe and secure.
We also provide regular training to our employees, emphasizing the significance of data protection and instructing them on how to handle personal information securely.
At Fat Piranha Ltd, we take your privacy seriously and remain committed to continuously reviewing and updating our security practices to meet the highest standards of data protection.

How can you make a complaint about your personal information?
If you have any concerns or complaints regarding the handling of your personal information, we encourage you to contact us using the provided contact information in this policy. We take all complaints seriously and are dedicated to addressing and resolving them in a timely and appropriate manner.
We value your feedback and will work diligently to address any issues you may have. However, if for any reason you are dissatisfied with our response, you have the right to contact your local data protection authority for further assistance.